Q1. What is Youtring?
Youtring is an application integrated with many dynamic features to connect people with each other. It enables people to effortlessly do audio and video conferencing, see and download videos, send messages, talk, call, chat, download interesting games, join and create communities and enjoy many more features. Youtring also includes presence and notification features to keep you updated when your contacts are online and lets you know their current status.
Q2. What is the difference between Youtring and any other Messenger?
Youtring is a fully loaded entertainment software that brings to you not only free and cost-effective calling, but also various other entertainment features like TV streaming, community feature, video uploading, voice-video-text chat, sending SMS messages and playing games online. Hence, it is unlike any other messenger which provides only a communicative interface.
Q3. Who is Tringer?
All our registered users are Tringers. You will automatically become a Tringer once you register with YouTring. The Tringers enjoy a host of benefits which have been discussed in this FAQs section.
Q4. How will Youtring benefit home and business users?
For the home users, Youtring improves their ability to stay connected with families and friends. For businesses, Youtring improves relationships with customers and partners and enhances communication among employees. A better quality communication experience featuring phone-call quality voice and high-quality video is provided so that conversing over the internet is not only economical but also effective.
Q5. Do I need to register to use YouTring?
Yes, you need to register with Youtring to use its features. You can register directly from the Website or after downloading and installation of the YouTring software, you can register through the application itself. Registration is free.
Q6.How to make an account on Youtring?
- Click on the 'Register' button on the Youtring site
- A registration form will appear where the user enters the details to register to the application.
- Click submit button to submit the form.
- Use 'Reset' button to make changes to the form.
- An email containing a verification link will be sent to the Registrant's E-mail ID .
- The user must click on the verification link to complete the registration process.
- Now the user can login into the application and can access all the features of Youtring.
Q7. Why am I getting errors in registration?
Check for the following:
- Make sure that you have typed in the correct e-mail ID in a proper format (e.g. johnsmith@vsn.com)
- Check that you have chosen a password and entered it twice correctly.
- Ensure that the username you have chosen is available.
Q8. I have registered on the application but have not received any conformation mail yet?
If you have not received a confirmation e-mail, it is possible that you mistyped your e-mail address when you registered for Youtring. In this case, you need to register again and make sure you are entering the correct e-mail ID. You are requested to check your SPAM folder as well.
Q9 . Getting problem in starting Youtring?
You need the following to use Youtring:
- A web browser: Microsoft Internet Explorer 5.0 or later, Netscape 7.1 or later, Mozilla 1.6 or later, running on Microsoft Windows (NT, 2000, Millennium, Vista).
- An Internet connection (256Kbps or faster recommended).
- Popups enabled for this web site if you are using the popup blocker.
Q10. How can I retrieve my login password?
If you forgot your password, you can retrieve it. To do this, go to the login page and click on Forgot Password and follow the instructions.
- When you click on Forgot Password, a form appears.
- Enter your email Id on which you are registered with YouTring.
- You will get your password via an email on your email ID.
Q11. Can I invite my friends to join Youtring?
Yes, you can invite your friends to join Youtring and enjoy the features of Youtring.
Invite Now
Follow these steps to invite your friends:
- You can select the Invite friend option on the left side of your Profile screen.
- A window displays while logging in, from where you can get the list of e-mail clients.
- Select one of the e-mail clients where you have an account and login using your ID and password.
- As you click on the button, you will be able to upload your address book. From the address book, you can select the e-mail IDs of your friends and send invitations to them to join the Youtring Cafe.
- You can send Invitation requests to more than one person at a time by selecting many people from the list.
- An invitation request will go to all the selected persons from the list on their specific E-mail IDs.
- That person needs to accept the invitation to join the Youtring Café and enjoy all the Youtring feature.
Q12. How can I sign out from Youtring?
- To prevent interference of others in using your account, you need to exit from your Youtring account each time you access it.
- To sign out completely, click the "Sign Out" link at the top left of the Youtring main window.
- This way, another user cannot access to your account. This is especially important if you use a public or shared computer.
Q13. I am a registered user but unable to login!
Check that your are entering the correct username and password. It may be possible that the Caps Lock may be on, which can lead to non-access. The other reason may be internet connection breakage or low speed.
Q14. When I login the application, an empty dialog box appears or the icon doesn't display on the screen?
This problem may occur when the Internet connection is slow.
Q15. How can I purchase credits from YouTring?
The Youtring e-Voucher provides you with an interface to do online recharge of your Youtring Phone, SMS and AV Chat from anywhere and at any time.
To access the e-voucher feature:
- Select eVoucher from the menu at the top of the Youtring main window.
- You get the different plans of Phone, SMS and AV Chat.
- You can buy or recharge your Youtring account as per your choice of credit.
Q16. What is the utility of Send email?
Send Email is feature in Youtring that enables Tringers to exchange messages with other people over the internet who are in your contact list. If the person you want to talk to is online, you can send message instantly and easily. If they are not online, you can still send a text message that they will receive when they login.
- To use this feature, the user needs to click this option. A compose window displays where the user can write this message.
- Enter the text into the box.
- Select the contact from the contact list.
- Click on Send button to send the message.