Q1. How can I install the MTring on my phone?
The MTring is available through download via PC and SMS, the instructions of which are mentioned in the 'download' section. Pretty soon, we are coming up with a facility that would allow you to download the MTring through WAP.
Q2. Can I get the MTring without giving out me e-mail address and phone number?
No, we would be needing your e-mail address to send you your password in case it is lost and for informational mailers also. With regards to your phone number, we would be requiring the same in order to send you the SMS for you to start downloading the application.
Q3. How can I register for a new account on the MTring?
You can do so by clicking on 'options' at the login screen and then choosing to register, following which you would be asked to fill a registration form, and then sent a confirmation message to activate your account.
Q4. Which handsets are supported by the MTring?
You can find a list of the same in the 'devices' section.
Q5. Can I access the MTring both on my PC as well as on my phone simultaneously?
Yes, you can do so, as the MTring has a separate set of servers than the website.
Q6.Can I call to other Tringers for free?
No, that feature is still being worked upon, and we will notify all our users once the same is done.
Q7. How much storage space will the MTring consume?
The MTring will consume 1.06 MB of storage space.
Q8. Is the GPRS/Wi-Fi necessary at all times to access the MTring?
Yes, since the MTring is basically a version of the internet on your mobile, GPRS activation is a must to run the application.
Q9 . How do I activate my GPRS?
You can contact your cellular operator's customer care helpline for the same. Further, not all handsets have the provision for compatibility with GPRS/Wi-Fi. Hence, ensure that your handset has compatibility for GPRS/Wi-Fi.
Q10. Will the MTring affect the overall speed of my phone while it is running?
Alike any software, the MTring will definitely consume a part of your processor's speed, hence making your phone slightly slower in response time when compared to normal usage. As a general suggestion, try to keep as minimal applications open simultaneously as possible to not affect the speed of your phone.
Q11. How do I uninstall the application?
You can go to the 'application manager' icon of your phone and uninstall the MTring from there
Q12. Can I use bluetooth/infrared from my computer as a substitute for GPRS/Wi-Fi to run the application?
No, you can't use your computer as a source of internet connectivity.
Q13. I am getting a few error messages like 'unknown certificate' and 'untrusted application' on my phone. Why is that so?
Since the MTring is a relatively newer application, some of the security licenses, particularly on phones older than one year. Rest assured, this error comes only because they see the MTring as an alien application, and has nothing to do with the security of your phone, as it has been checked throughly to make sure it does not cause any kind of software or hardware damage.
Q14. I am getting a few prompts while starting the MTring. What should I do?
Since the MTring requires GPRS connectivity, it will ask you if you want to continue, since GPRS is always charged from your service provider. This is purely a precautionary measure, please continue to click on 'Yes' for all such prompts. Further, you will also be prompted when you are in the process of synchronization. Here also, you need to accept for the process to start.